Course Booking Terms and Conditions

• Bookings can be made at any stage prior to the event, subject to availability, as the events sometimes have a limited number of seats.
• Payment must be received in full (and transferred to our bank account if paying by cheque) before the date of the event.
• A scheduled speaker may be substituted in the event of their unavailability.
• Cancellations:
  • Cancellations received 4 weeks before the event will be refunded in full after deducting a $25 administration fee.
  • If there are less than 4 weeks to go before the event begins, no refund is possible. You should send a substitute person if possible.
• Cancellations must be received on letterhead in writing or by email from the same address used to make the original booking.
• Unforeseen things beyond our control happen, and trainSEM will not be liable for any losses incurred if a course is cancelled at the last minute. If travelling, please take out insurance.
• Australian residents will be charged GST.
• Delegates are responsible for their own travel, accommodation and visa requirements. We do not issue a letter of invitation for visa purposes.
• Affiliates do not get any commission if they purchase a training course for themselves.
  

Affiliate Program Terms and Conditions 

There are additional conditions concerning the the Affiliate Program:

To be an authorised affiliate of trainSEM.com, you agree to abide by the terms and conditions contained in this agreement.

Please read this agreement carefully before registering and using the trainSEM service as an affiliate. By signing up for the trainSEM affiliate program, you indicate your acceptance of this agreement and its terms and conditions. If you do not wish to be in the affiliate program, you can request to be removed without affecting your registration and access to this site.

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Pay Per Click Marketing

You are expressly permitted to use pay-per-click advertising to promote trainSEM. You may not use trademarks or service marks not owned by trainSEM. You may use the word "trainsem" as a keyword.

Spam Compliance Statement

ALL affiliates are strictly prohibited from sending trainSEM-related email marketing messages including Spam or UCE (Unsolicited Commercial Email) to anyone who has not requested such information. If you wish to market your affiliate link via email them please contact us at for prior approval. TrainSEM takes spamming very seriously and failure to abide by this rule will result in the termination of your TrainSEM affiliate account, and the forfeiture of any outstanding commissions due to you.

TrainSEM will also seek indemnification from you should TRAINSEM experience any financial costs due to your prohibited actions. We appreciate your compliance with this policy.

Payment Schedule

Commissions are calculated on the 1st of each month for the prior month and paid on the 15th. Commissions are usually paid through Paypal. Please allow normal time for cheques to reach you if you do not have Paypal.

Affiliate Agreement

TrainSEM is a trading name of Ash Nallawalla. In order to be compensated as an AFFILIATE for referring customers to our services, you agree to the terms and conditions of this agreement and complete the payment information fields.

TRAINSEM and AFFILIATE are entering into a simple business agreement in the best interests of both parties. AFFILIATE and TRAINSEM are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship, or the relationship of principal and agent between the parties. All copyrighted material and trademarked names and logos used in accordance with this Agreement by either or both parties remain the exclusive intellectual property of the respective originating or issuing parties. No transfer of intellectual property, ownership or conveyance of rights is intended or conferred in this Agreement. Sales and interests in this Agreement may not be transferred or sold to any other entity and all business between the parties is subject to the terms of this Agreement. Both parties will be held to confidence in any matters of business with regard to this Agreement.

AFFILIATE shall indemnify and hold TRAINSEM harmless from any and all legal actions, damages or liabilities incurred from the day-to-day operations of AFFILIATE. Under no circumstances will TRAINSEM be liable whether in tort, contract or otherwise for indirect, incidental, consequential, special or exemplary damages (including but not limited to damages for any loss of revenue, profits, business interruption, loss of business information or data, loss of goodwill, work stoppage, hardware or software failure, or other pecuniary loss) arising from or relating to any provision of this Agreement or the program. Without limiting the foregoing, TRAINSEM aggregate liability arising with respect to this Agreement will not exceed the total fees paid or payable to AFFILIATE under this agreement. TRAINSEM will own all right, title and interest in and to all information that is created or collected in the operation of the TRAINSEM site and reserves the right to amend or terminate this Agreement at any time, with or without notice to AFFILIATE.

It is the full responsibility of AFFILIATE to market these services in a legal, ethical and honest fashion and AFFILIATE agrees that TRAINSEM will be held harmless from any and all actions of AFFILIATE and AFFILIATE marketing and promotional programs. Affiliate shall at all times comply with all local and Federal spam, fax broadcast and telemarketing laws. Any affiliate advertisement that does not comply with applicable local, state or federal laws is strictly forbidden and shall be expressly defined as unauthorized use of TrainSEM's/Ash Nallawalla's trademarks, marks and names. Should action be brought against TRAINSEM for such activity by Affiliate, Affiliate agrees to bear all costs and penalties associated with such activity including, but not limited to TRAINSEM's legal costs for any alleged infraction of these laws. TRAINSEM reserves the right to amend all pricing plans, commissions or conditions relative to this agreement TRAINSEM reserves the right to terminate any affiliate with or without cause at the sole discretion of TRAINSEM with or without notice. By joining the TRAINSEM affiliate program, AFFILIATE is tendering his/her personal acceptance of these terms and conditions.

Affiliate further agrees and warrants that it will comply with all local, state and federal laws (including, but not limited to, the "CAN-SPAM" Act, effective January 1, 2004 and the Australian Spam Act 2003) regarding the sending of e-mails.

Affiliate shall not issue nor cause to be issued any news/media/press release that uses the TrainSEM brands or trademarks(s) without prior written consent from TrainSEM.

For commission purposes, a new customer shall be considered a sale after the date of the training event has passed.

The laws of the State of Victoria shall govern this Agreement. Should there be any legal dispute between the parties, then both parties agree to take the matter before arbitration/mediation in Victoria should TRAINSEM request arbitration/mediation in lieu of formal legal process. Both parties mutually agree that the sole legal venue for all disputes shall be in Melbourne, Victoria, Australia.