Course Booking Terms and Conditions

• Bookings can be made at any stage prior to the event, subject to availability, as the events sometimes have a limited number of seats.
• Payment must be received in full (and transferred to our bank account if paying by cheque) before the date of the event.
• A scheduled speaker may be substituted in the event of their unavailability.
• Cancellations:
  • Cancellations received 4 weeks before the event will be refunded in full after deducting a $25 administration fee.
  • If there are less than 4 weeks to go before the event begins, no refund is possible. You should send a substitute person if possible.
• Cancellations must be received on letterhead in writing or by email from the same address used to make the original booking.
• Unforeseen things beyond our control happen, and trainSEM will not be liable for any losses incurred if a course is cancelled at the last minute. If travelling, please take out insurance.
• Australian residents will be charged GST.
• Delegates are responsible for their own travel, accommodation and visa requirements. We do not issue a letter of invitation for visa purposes.
• Affiliates do not get any commission if they purchase a training course for themselves.