Mike Blumenthal is a Local Search expert and well respected in our industry. We don’t go to the same conferences, so we haven’t met in person, but we have interacted many times over the past five years. He maintains a popular blog: Understanding Google Places & Local Search – Developing Knowledge about Local Search. He took some time out to share some thoughts with our readers.
Ash: How and when did you get into Local Search? What is your current role in your business? Tell us a little about the typical challenges you face in your work.
I had run a large family retail business. A division of that business involved technology and since 1996 we had build and hosted small websites. In 2000 I wanted to build a website for the business but was frustrated by the tools available to me. As a result my designer found some great lightweight open source software that she modified to function as a small business content management system. I liked it so much that I decided to focus on web development for small and medium businesses in our market. Read the rest of this entry »
I first got into local search while in 1996-97 working for Verizon’s Superpages.com (actually, this was before Verizon — it was GTE Directories Corporation back then), when I was asked by one of our business development people to look into ways to increase the site’s organic search traffic. I was the site’s Analyst back then, and I noticed that people didn’t just arrive on the site’s homepage, but that they also could arrive via other site pages which got indexed in search engines. It didn’t take long to figure that if we built pages targeting consumers’ keyword phrases, such as “boston seafood restaurants” or “hotels, miami, fl”, we might be able to get more traffic than just trying to target “yellow pages”. So, I put together a pilot test involving some dozens of pages engineered to target business categories or geographic areas or combinations of both, and the limited research experiment showed a clear advantage. 
I started my first PPC campaign with GoTo.com in 1999. I’m currently the founder of Certified Knowledge, a PPC training & toolset company.
I’ve been involved in social media since before they called it “social media.” I knew I wanted to do something with online communities as early as 1992. That gave me a head start since I had been able to do what I’ve always been doing for marketing when social media took the Internet by storm.
In late 2001 my eCommerce software company suffered from the New Economy meltdown and we had to close it down. I had to rethink the way of online marketing and was pushed by a good friend of mine into promoting eBay in Germany as an affiliate.
I, as many others in the industry, kind of fell into SEO by chance. A good friend of mine started a small SEO firm in 1999 and asked me to assist him in doing the actual work for clients. It was mainly titles and descriptions and Google was a little know player. I was still at university studying corporate law, but quickly got my BA and never looked back. Since then I’ve been through an rather turbulent ride from 5 employees to a listing on the stock exchange, 200 people and offices in several European countries and back to only a few guys in a small office. Interesting 10+ years.